Hrithik Mehta

About Hrithik Mehta

I\'m detail-driven import professional with 3+ years of experience in customer service and…

Experience

1. Assistant

   MSC Mediterranean Shipping Company

   Nov 2022 — Present · Surat, IN

   Import Logistics Specialist | MSC Mediterranean Shipping CompanyWith over 3 years of hands-on experience in import logistics, I serve as a key contributor to global trade operations at MSC. As an Assistant in the Import Department, I manage end-to-end documentation, customer engagement, and operational coordination to ensure seamless cargo movement.My core responsibilities include- Issuing delivery orders and verifying bills of lading - Raising invoices and preparing En-blocks (vessel-wise)- Managing critical customer documentation and compliance - Resolving queries related to POL (Port of Loading) and POD (Port of Discharge) with clarity and speedI thrive in high-pressure environments, balancing strategic thinking with empathetic leadership. My daily interactions with clients are rooted in trust, responsiveness, and a commitment to excellence. Whether it’s navigating complex logistics or fostering long-term customer relationships, I bring adaptability, teamwork, and a solutions-first mindset to every challenge. Let’s connect — I’m always open to collaboration, knowledge-sharing, or assisting with import-related queries.Skills: • Import Operations & Documentation • Strategic Customer Service • Business Communication • Time & Team Management • Leadership & Adaptability • Client Retention & Relationship Building