Hritayan Debnath
WFM Analyst 📊 @ Wipro| MSc Data Science \'24 🎓 | BSc Economics\'21🎓
- Role
- Wfm Analyst at Wipro
- Location
- Kolkata, WB, IN
- LinkedIn followers
- 500 followers
About Hritayan Debnath
Workforce Management Analyst | Data-Driven Solutions Architect | Excel VBA Macros & Power BI SpecialistAs a Workforce Management (WFM) Analyst at Wipro, I bring a blend of technical expertise and strategic insight to optimize workforce operations, enhance productivity, and drive data-backed decision-making. My role centers on leveraging technology and analytics to streamline processes, create impactful solutions, and empower teams with clarity and efficiency. Key Areas of Expertise- Excel VBA Macros: Crafting advanced automation scripts to reduce manual effort, improve accuracy, and save valuable time in operational workflows- Power BI: Designing interactive dashboards and visualizations that translate complex datasets into actionable insights, ensuring stakeholders are empowered to make informed decisions- Data Management: Ensuring high-quality, well-structured data pipelines that form the backbone of reliable reporting and workforce optimization. What I Do- Develop workforce optimization models that balance efficiency and customer satisfaction- Build custom tools and solutions that enhance reporting accuracy and operational transparency- Partner with cross-functional teams to identify pain points, design data-driven strategies, and implement solutions aligned with organizational goals- Continuously explore new technologies and methodologies to improve processes and drive innovation. What Drives Me: I’m passionate about creating measurable value through data and technology. I enjoy solving complex problems, automating tedious processes, and ensuring business decisions are backed by strong analytics. With a keen eye for detail and a drive for excellence, I aim to contribute to organizational success while growing as a leader in workforce management. Let’s Connect: I’m always eager to connect with like-minded professionals in workforce management, data analysis, and automation. Whether it’s to exchange ideas, collaborate on exciting projects, or explore new opportunities, feel free to reach out!
Experience
Wfm Analyst
Jan 2025 — Present · Kolkata, IN
L2 support.Day to Day Activity:• Designed and automated hourly MIS reports using Macros, ensuring timely and accurate delivery to clients at regular intervals.• Analyzed workforce management data to optimize employee schedules and improve overall productivity. Prepared monthly schedules, managed IEX data, and maintained employee records.• Managed and published shrinkage reports across all business sites, providing actionable insights for stakeholders.• Developed and maintained Chat and Call survey dashboards, ensuring readiness before weekly manager and client meetings. Published FCR reports prior to every client meeting.• Interacted directly with clients on business and operational matters, ensuring alignment and effective communication.• Collaborated proactively with MIS executives from other sites to achieve daily targets and streamline processes.
Education
CHANDIGARH UNIVERSITY
Master of Science - MS
2022 — 2024
Bidhannagar Government College
Bsc in Economics
2018 — 2021
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