Hrishikesh Durg

About Hrishikesh Durg

Great systems are not just built to run, they are built to adapt, recover, and continuously improve.\"This belief has guided my journey across DevOps and Site Reliability Engineering, where the focus goes beyond automation into creating systems that are resilient, intelligent, and prepared for scale. Career Journey & FocusWith 18+ years across IT operations, database engineering, and cloud-native platforms, my work has evolved from supporting production systems to engineering reliability at enterprise scale. Currently at Infosys, I lead AI-assisted DevOps initiatives, applying Amazon Q and Kiro to design workflows that reduce manual effort and bring intelligence into day-to-day operations.My experience includes managing 200+ Kubernetes clusters, leading multi-cloud transformations across AWS, Azure, and Oracle OCI, and implementing observability frameworks that significantly improve how systems are monitored, measured, and maintained. Impact Delivered Reduced manual effort by ~60% through AI-enabled automation across infrastructure and monitoring Improved MTTD by ~40% and MTTR by ~35% by strengthening observability and incident response models Executed Kubernetes upgrades across 200+ clusters with zero unplanned downtime Led cloud migrations and modernization initiatives across hybrid and multi-cloud environments Built autonomous workflows for alert management, remediation, and infrastructure operations Strengthened CI/CD ecosystems with integrated security and scalable deployment practices Certifications & Technical FoundationAWS Agentic AI Essential | AWS Amazon Q | Datadog Fundamentals | Azure Fundamentals (AZ-900)| GitHub Foundations | OCI Cloud AI Foundation Associate | OCI Cloud Operations OCA | OCI Foundations OCA | SAFe DevOps Practitioner | ITIL V3 Foundation | Linux Certified | Solaris 9 L1 & L2 Certified Looking AheadFocused on advancing AI-driven DevOps and building resilient, self-managing systems that can operate efficiently at enterprise scale. Open to connecting with professionals shaping the future of cloud, SRE, and intelligent automation.

Experience

1. Principal Consultant

   Infosys

   May 2024 — Present · Bengaluru, IN

   In this role, I drive AI-led DevOps and SRE transformation across enterprise-scale environments, focusing on reducing operational overhead and improving service reliability across hybrid cloud ecosystems. Led Datadog implementation across AWS and Azure environments, reducing MTTD by ~40% through unified observability Cut manual effort by ~60% by introducing AI-generated Terraform modules for monitoring and infrastructure setup Improved MTTR by ~35% by enabling autonomous alert triage and remediation using agentic AI workflows Established SLO/SLI frameworks and error budgets to strengthen incident response and service reliability Migrated 25+ CI/CD pipelines to GitHub Actions, improving deployment governance and release efficiency Embedded security controls into pipelines using SAST, DAST, and container scanningDevOps Strategy, Site Reliability Engineering, Kubernetes, AI Automation, CI/CD, Github, Gitlab,

Education

• Visvesvaraya Technological University

  BE

  2000 — 2004

• Bharathidasan University

  PGDBM, General Management

  2007 — 2008

Skills

• Solaris