Hrig Satva
CRM & Operations Professional | Data Reporting & Insights | Client Success | MIS | Data analysis
- Role
- Senior Customer Relationship Executive at Derisq
- Location
- New Delhi, DL, IN
- LinkedIn followers
- 500 followers
About Hrig Satva
CRM & operations professional with 4+ years of experience managing client relationships, operational reporting, and service performance tracking. Currently working at Derisq, supporting client success through data-driven reporting, service monitoring, and process coordination.I specialize in maintaining large datasets, creating performance reports, and generating actionable insights that improve service delivery and client satisfaction.My experience includes building dashboards, tracking service metrics, analyzing client feedback trends, and supporting decision-making through structured reporting.
Experience
Senior Customer Relationship Executive
Oct 2025 — Present · Delhi, IN
Generate daily & monthly service performance reports for management review. • Maintain customer & operational datasets to track service efficiency. • Monitor service metrics and identify recurring issues to improve delivery. • Support decision-making through data tracking & structured reporting. • Coordinate issue resolution workflows to ensure SLA compliance. • Strengthen client retention through performance transparency & insights.
Education
Indira Gandhi National Open University
BCA, Computer Programming, Specific Applications
Delhi University
Bachelor's degree, History
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