Hrag Pailian
User Experience Lead @Indeed
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WORK HISTORY
User Experience Lead @Indeed
EDUCATION
The Johns Hopkins University
Doctor of Philosophy (Ph.D.), Cognitive Science/Psychology: Human Factors Research
University of Toronto
Bachelor of Science (B.Sc.), Life Sciences
Harvard University
Post-Doctoral Fellow, Brain and Behavior
ABOUT HRAG PAILIAN
Johns Hopkins Ph.D. and Harvard-trained UX Lead Researcher, specializing in artificial intelligence (AI) and machine learning (ML) systems that emulate human thinking. Recognized for leadership in actively managing UX relationships with C-suite executives, Product Managers, and cross-functional teams, driving alignment of business and product strategies while prioritizing user-centricity. Passion for leveraging qualitative and quantitative skills to transform back-end operations into captivating front-end user experiences.Core Competencies- UX Research, Artificial Intelligence, Machine Learning- Strategy Development: Business and Product Visions, UX Research Roadmaps- Leadership and Management of Cross-Functional Teams- Data Science: Quantitative and Qualitative Analyses- Adaptability, Scientific Communication, Collaborative SpiritMethods (select sample)- Qualitative: user interviews, focus groups, usability testing, contextual inquiry, ethnographic studies, card sorting, journey mapping, heuristic evaluation, surveys- Quantitative: psychometrics, off-line experimentation, Maximum Difference Scaling (MaxDiff) analysis, Conjoint analysis, computational modeling and simulation, Bayes Factor analysis, principal component analysis, surveys, A/B testing, heatmaps and click maps, benchmarking
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