Howie Wu
Head of Product at Seattle Bank and CD Valet
- Role
- EVP, Head of Product at Seattle Bank
- Location
- Renton, WA, US
- LinkedIn followers
- 500 followers
About Howie Wu
Innovative Digital/Product Executive with over 20 years of progressive experience providing leadership, focused mission building, strategic planning, and compelling value in the areas of online, mobile, and ATM delivery channels. Successful experience driving channel, process and member/customer service improvements while building partnerships with key business decision-makers. Entrepreneurial zeal and drive with technology know-how to shepherd projects, innovate and launch new strategies. Proven ability to develop and lead high performing teams. Fluent in Chinese and Mandarin.Specialties • Program/Project Management • Team & Relationship Building• Vendor Management• Operational & Strategic Planning• Budgeting & Forecasting• Leadership & Direction• Implementing Value Added Solutions• Communication & OrganizationKey Accomplishments• First leader and creator of the digital vision and strategy for BECU, creating the Web, Online Banking, Mobile, IVR, ATM, and Member Originations roadmaps.• Spearheaded development of cutting edge delivery channel solutions in mobile applications, P2P payments, remote deposit capture, and permanent instant issue debit cards. • Instrumental in building a call center and support organization with the ability to analyze processes and develop strategies that maximize efficiency while preserving quality.
Experience
EVP, Head of Product
Jan 2023 — Present · Seattle, WA, US
Leading innovation of digital banking solutions to enhance client experience, expand Partner Banking capabilities and manage CD Valet, Seattle Bank’s recently launched advertising-free website and mobile app that deliver consumers the most relevant, unbiased certificate of deposit (CD) rates. CD Valet currently covers eight states and will expand nationwide in 2023
Education
Cornell Johnson Graduate School of Management
CEO Institute
2012 — 2012
The Wharton School
CEO Institute
2011 — 2011
WSU Carson College of Business
MBA, Accounting, MIS, Business
1997 — 2002
University of Virginia Darden School of Business
CCE - Certified Chief Executive, Credit Union Management
2013 — 2013
Skills
- Banking
- Risk Management
- Loans
- Relationship Management
- Account Management
- Financial Services
- Membership Development
- Process Improvement
- Cross-Functional Team Leadership
- Leadership
- Vendor Management
- Customer Acquisition
- Digital Strategy
- Retail Banking
- Solution Development
- Strategy
- Program Management
- Mobile Strategy
- Training
- New Business Development
- Forecasting
- Process Optimization
- Budgeting
- Agile & Waterfall Methodologies
- Business Analysis
- Consumer Lending
- Mortgage Lending
- Project Management
- Team Building
- Management
- Executive Management
- Team Leadership
- Mobile Devices
- Credit
- Mobile Banking
- Strategic Planning
- Customer Service
- Credit Unions
- Business Process Improvement
- Business Development
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