Tina Howard

Branch Manager @CommonWealth Central Credit Union

I am an accomplished and experienced Business and Client Relationship Manager with outstanding leadership skills. I am able to supervise and train large teams of employees, ensuring exceptional customer support, motivate employees to meet and exceed goals, compose and deliver employee reviews and maintain payroll and HR records. I ensure compliance with regulations, and am an award-winning employee with a history of exceeding company goals. Coaching: Train employees to provide exceptional service and sales support. Leadership: Lead large teams to successfully improve sales and meet or exceed goals. Customer Service: Provide exceptional service to customers and ensure satisfaction and support. HR and Financial Tasks: Manage and maintain detailed employee records and payroll Hiring: Recruit, hire, and train talented teams of employees. Actively participate in marketing campaigns to bring awareness to the Commonwealth brand. SPECIALITIES: Team Leadership; Training & Coaching; Operations; Regulatory Compliance; Audits; Customer Service; Interviewing; Policy and Procedure; Quality Standards; Marketing