Howard Forster

Recruitment Manager Talent Attraction Specialist @Howard James Recruitment

Managed client interactions to ensure smooth onboarding and transitions, providing personalised support through digital and traditional communication channels.• Collaborated with internal teams, including sales, operations, and risk management, to meet client expectations and ensure timely, accurate service delivery.• Enhanced client satisfaction by proactively identifying and addressing potential issues, ensuring a seamless experience for all clients.• Market Insight: Stay current with industry shifts, adapting strategies to address emerging skill gaps and changing talent demands.• Performance Management: Lead and motivate the team, analyse recruitment metrics, and drive continuous improvement for optimal results.