Howard Willson

About Howard Willson

I build clinical operations that drive revenue growth and enterprise value for digital health companies.Over 15 years, I\'ve scaled high-performing medical teams and launched AI products that generated millions in ARR — from leading Carbon Health\'s top-performing region (NPS 92+) to driving $12M in product revenue at Accolade (public), to turning around customer retention at Zynx Health (94% renewals, up from 70s).My superpower is translating complex clinical models into scalable, profitable operations. I partner with product and engineering teams to implement technology that actually works at the point of care — I\'ve personally treated patients using AI documentation tools, reducing charting time by 75% while improving quality.Before digital health, I led operational transformation as Chief of Emergency Medicine at Swedish Medical Center, cutting wait times 60% and eliminating ambulance diversions using Lean methodologies — experience that still shapes how I think about throughput, quality, and team performance.I bring a unique blend of- Clinical operations expertise (P&L ownership, multi-site scaling, team building)- AI & product commercialization (from design to adoption to revenue)- Commercial strategy (enterprise sales support, customer retention, market expansion)- Strategic advisory experience (Primary Venture Partners, Redesign Health)I\'m passionate about opportunities where clinical excellence, operational rigor, and technology innovation intersect to transform healthcare delivery at scale.

Experience

1. Expert

   Primary Venture Partners

   Apr 2025 — Present

   Provide strategic guidance on digital health investments, including due diligence on clinical operations, product-market fit assessment, and evaluation of care delivery models for healthcare-focused venture capital firm.

Education

• Phillips Exeter Academy

  High School Diploma

• University of Illinois College of Medicine

  M.D.

• The Wharton School

  MBA

• Dartmouth College

  B.A., English

• University of Oxford

  Visiting Student , English Language and Literature, General

Skills

• Entrepreneurship
• Public Speaking
• Strategy
• Medicine
• Program Management
• Nonprofits
• Product Management
• Clinical Research
• Ehr
• Healthcare
• Business Development
• Board Certified
• Cross-Functional Team Leadership
• Healthcare Consulting
• Informatics
• Emergency Medicine
• Physicians
• Healthcare Management
• Hospitals
• Project Management
• Leadership
• Medical Education
• Patient Safety
• Managed Care
• Strategic Planning
• Healthcare Information Technology
• Electronic Medical Record (Emr)
• Data Analysis
• Emr
• Product Development