Houston Switzer

About Houston Switzer

As a Strategic Account Manager within TEKsystems Healthcare Enterprise Operations practice, I partner with IT, Revenue Cycle and Patient Experience leaders to strengthen operational performance and support the delivery of high quality care across Central Texas.My work centers on helping healthcare organizations build the teams and capabilities needed to modernize technology, reduce administrative friction and elevate the end to end patient journey. I take a consultative and outcomes focused approach by aligning workforce strategy with operational goals such as access, throughput, digital enablement, revenue integrity and overall experience.I collaborate closely with CIOs, CTOs, Directors and Administrative executives to understand where talent gaps impact performance, and I develop scalable workforce solutions that improve efficiency, stabilize workflows and support long term organizational growth.Core Focus Areas: • Healthcare IT and Digital Transformation Support • Revenue Cycle Optimization across front end, mid cycle and back end functions • Patient Access, Contact Center and Patient Experience Operations • Enterprise Operations Workforce Strategy • Contract, Contract to Hire and Full Time Talent SolutionsI aim to be a long term strategic partner who helps leaders elevate operations, strengthen teams and improve the experience for both patients and staff. I am always open to connecting with healthcare leaders who are navigating growth, technology change or operational transformation.

Experience

1. Account Manager

   TEKsystems

   Aug 2020 — Present · Austin, TX, US

   As an Account Manager within TEKsystems’ Healthcare Services Vertical, I support healthcare organizations across Central Texas by partnering with IT, Revenue Cycle and Patient Experience leaders to strengthen operations and deliver business results. My role is focused on growing strategic accounts, driving consultative engagements and creating workforce strategies that directly impact revenue, efficiency and patient outcomes.I work closely with executive leaders to uncover operational challenges, design tailored solutions and deliver the teams needed to support digital transformation, revenue integrity, patient access and enterprise administration. Through consistent engagement and a deep understanding of client priorities, I help organizations reduce operational friction, accelerate initiatives and improve the experience for both patients and staff.Key Achievements and Areas of Impact: • Expanding enterprise partnerships by aligning workforce strategy with client performance goals • Supporting technology initiatives through targeted IT team builds • Improving Revenue Cycle throughput and reducing workflow backlogs • Enhancing patient access, contact center operations and overall service quality • Delivering scalable talent solutions across contract, contract to hire and full time needs

Education

• Purdue University

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