Houssainatou Diallo

IT Support Specialist @Quest Logic Solutions

Perform OS Hardening on virtual and Physical servers, operating systems, software and procedures to align with company standards, and guidelines. Reduce training time by 75% for onboarding new IT staff, by creating documentation and implementing on-the -job training. Automate server routines, optimize system performance, configure system monitoring, and maintain security protocols. Maintain Hardware and Software inventory, track, update IP address, and Hardware addresses. Initialize Nessus Vulnerability scans, download reports, and provide assistance in remediation of vulnerabilities. Optimize the utilization of Nagios to eliminate extended downtime of the network by 50%. Participate in IT audits in order to ensure compliance with company policies. Software installation, system updates, and application patching of all the network assets. Install and Perform upgrades once in a while to improve stability and performance of all our servers. Troubleshoot Network and procedures server issues while performing quick fix to the issue. Installed, configured, and maintained services such as NFS, DNS, Apache Web Server, SSH, RPM, and Yum/DNF repositories. Configure firewall rules and hardening rules and hardening Linux systems for enhanced system security. Upgrade server OS, application versions, and software. Perform ongoing monitoring of CPU, memory/RAM, Disk usage and late corrective action. Experience Joining Linux and Windows OS to Active Directory. Perform Vulnerability scans and implement solutions to remediate all the Vulnerabilities. Maintaining Virtual Infrastructure as well as Troubleshooting, and resolving issues related to the Virtual environment. Install, Configure and maintain the WAPs in a network, as well as troubleshooting any issues that may arise. Strong desire to continuously learn and improve.