Kate Houlihan

Senior Contracts Administrator @TRIUMPH

Hartford, CT, US

Responsible for the administration of OE and Development Engineering contracts with U.S. Military and large commercial customer base, from research and proposal submission through close and final deliverables. Expert schedule management of volatile demand in CRM system and supplier portals. Discipline expert providing guidance throughout whole organization for compliance and customer issues.Significant Contributions Successful negotiation of contract clause conditions resulting in mitigation of liability risk with customers such as the U.S. Army, Rolls-Royce, Pratt & Whitney Canada, Boeing, and others Key participant in Kaizen event to streamline and reorganize procurement, planning, production, and shipping processes to significantly improve on-time customer delivery for major customer Provide responsive, professional, critical service to external and internal clients ensuring critical demands are met; build and improve customer and working relationships to increase supplier metrics and ensure continued business with new contracts for products and engineering Regularly provide analysis and detailed customer data for executives and program management r Continuously accepted greater and more complicated work and clients assignments while taking on additional workloads to cover clients in times of employee turnover Led team of customer contacts and internal finance to clear over $1M in aged accounting and reverse erroneous debits with consistent push for action and resolution

RPI at Work

MBA, Business Management, Operations

S.I. Newhouse School of Public Communications at Syracuse University

BS, TV, Radio, Film