Houcine Hamdi

Conseiller Principal, Chargé De Projets @CGI

Québec, QC, CA
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jul 2024 — Present

Conseiller Principal, Chargé De Projets @CGI

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CA

EDUCATION

2010 — 2010

British Council, Tunis (Tunisie)

CEF Level A2-2+ (EB3C) at Bussiness English

1998 — 2004

INSAT (National Institute of Applied Sciences and Technologies)

Engineer's Degree

2016 — 2018

Université Centrale Privée d'Administration des Affaires et de Technologie

Executive MBA

SKILLS

Digital StrategyKpi DashboardsStrategyKpi ImplementationCustomer SupportService DeliveryManagementModemsSlaTechnical SupportContact CentersItilAcs (Tr069)Kpi ReportsCall CenterXdslTelecommunicationsTeam ManagementService Desk Management

ABOUT HOUCINE HAMDI

As a project management consultant, I support organizations in the successful delivery of their strategic initiatives — from planning to execution — through strong governance, risk management, and resource optimization. My approach is grounded in globally recognized standards (PMP®, SAFe®, ITIL®, Lean Six Sigma), a strong results-oriented culture, and the ability to engage teams around clear objectives. Areas of expertise: • Structuring and managing project portfolios • PMO and multi-project governance • KPI setup, dashboard design, and project monitoring tools • Risk, quality, cost, and schedule management • Steering committees and stakeholder coordination Certifications: PMP®, SAFe® Agilist, Scrum Master & Product Owner, ITIL®, Six Sigma, KPI Professional

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