Hottensia Njoroge
Support and Public Relations Specialist @Melimu Learning Management System
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WORK HISTORY
Support and Public Relations Specialist @Melimu Learning Management System
Support Learning Management and Online Examination Systems in Universities- Maintain an updated knowledge of the organization’s products and services- Customer satisfaction and Feedback tracking- Reach out to clients for feedback- Product Marketing- Monitor client\'s accounts for solutions- Check in with clients for regular product usage- Readily engaging with the company’s online prospect clients- Online market research for our target audience across Africa- Offering first hand customer service
EDUCATION
Mount Kenya University - MKU
Public Relations and Diplomacy
George Brown College
Micro-credentials (Business Essentials)
ABOUT HOTTENSIA NJOROGE
A public relations specialist with an affinity for excellence as well as great interpersonal & organizational skills. A seasoned professional who constantly delivers on creating and maintaining a favourable business image. Adopts a consultative selling approach to ensure specific project requirements are met whilst focusing on exceeding their expectations for service quality. Works enthusiastically under own initiate and as part of a functional team to enhance growth across organizations. A renowned tech savvy who is quick to adapt into fast paced job environments by rapidly gaining the skills and knowledge required to perform a role to the highest standard
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