M Shahadat Hossain

Customer Service Assistant @Lidl GB

London, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Dec 2023 — Present

Customer Service Assistant @Lidl GB

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Providing personalized assistance to customers to address their needs and inquiriesUtilizing product knowledge to suggest appropriate items and enhance customer experienceTraining and mentoring new staff to uphold high standards of customer serviceMaintaining product displays and ensuring the store layout is visually appealing for customersCollecting feedback from customers to improve service delivery and store operationsDelivering exceptional customer service by actively engaging with patrons to create a welcoming atmosphere and enhance their experience.Responded to customer inquiries with professionalism and empathy, providing thorough and accurate information to enhance customer experience

EDUCATION

2003 — 2004

Ujanchar K.N High school

SSC

2004 — 2006

Adhyapak abdul majid college

HSC

2011 — 2014

University of Sunderland

Business and Management

2019 — 2020

Institute of Business Administration, University of Dhaka

ACBA

2007 — 2010

University of Chittagong

Bachelor's degree

ABOUT M SHAHADAT HOSSAIN

Experienced Customer Service officer with a demonstrated history of working in the retail…

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M Shahadat Hossain — Customer Service Assistant at Lidl GB in London, GB | Unifers