Roberta Nedry
President at Hospitality Excellence, Inc.
- Role
- International Honorary Member at Hospitality Excellence, Inc
- Location
- Pompano Beach, FL, US
- LinkedIn followers
- 500 followers
About Roberta Nedry
Roberta and her team deliver programs to generate business success based on customer…
Experience
International Honorary Member
Apr 2013 — Present · US
Awarded International Honorary Membership in Les Clefs d\'Or International ( UICH) and Les Clefs d\'Or USA in recognition for education, training and public relations efforts throughout the world. Les Clefs d\'Or represents the top 3% of the professional hotel concierges in the world, with over delegates in 60 plus countries. A Les Clefs d\'Or concierge is recognized by the crossed golden keys worn on their lapels symbolizing exceptional service delivery and experiences.
Education
UCLA
Linguistics
1978 — 1982
Skills
- Marketing
- Restaurants
- Exceeding Customer Expectations
- Sales
- Guest Experience Management
- Fundraising
- Hotel Management
- Concierge Services
- Customer Experience Design
- Experience Design
- Food & Beverage
- Restaurant Management
- Strategic Consulting
- Customer Service
- Hospitality Management
- Service Quality
- Public Relations
- Patient Satisfaction
- Guest Service
- Management
- Team Building
- Spa
- Hospitality
- Strategy
- Automotive Customer Service
- Employee Training
- Training & Development
- Hospitality Industry
- Customer Relations
- Instructor-Led Training
- Leadership
- Customer Satisfaction
- Training
- Online Training
- Service Excellence
- Luxury
- Customer Experience Management
- Guest Satisfaction
- Event Management
- French
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