Ashutosh Maharana
Customer Success Manager | Redefining Customer Experience | Simplifying GRC
- Role
- Customer Success Manager at Sprinto
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Ashutosh Maharana
Hi, I’m Ashutosh Maharana. I build structured customer success engines that drive…
Experience
Customer Success Manager
Aug 2024 — Present · Bengaluru, IN
Manage end-to-end customer lifecycle from onboarding to audit readiness for InfoSec compliances like SOC 2, ISO 27001, PCI-DSS and others.• Collaborate with CTOs, founders, and senior stakeholders to drive compliance outcomes.• Ensure successful implementation and adoption of Sprinto’s compliance automation platform.• Serve as the primary point of contact for customers, owning communication, task alignment, and progress tracking.• Work closely with product and support teams to resolve challenges and improve customer experience.• Develop and apply expertise in information security and cloud compliance (e.g, risk assessment and management, control mapping, evidence collection automation, etc.).• Operate in a high-ownership, outcome-focused environment while supporting customers across global time zones.
Education
Gita Convent School
Senior Secondary Education
Doon Business School
Bachelor of Business Administration - BBA
Delhi Public School - India
High School
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