Hope Seavers

About Hope Seavers

I am, at my core, a problem-solver, strategist, and advocate for meaningful human connection. Across my entire career—whether in customer experience, product operations, coaching, or holistic wellness—one thing has remained constant: I serve people. I don’t just help clients, patients, or customers navigate challenges—I listen deeply, identify what they truly need, and provide them with actionable steps to move forward. Whether it\'s supporting individuals in their healing journeys, optimizing business processes to enhance customer experience, or ensuring that products are created with the highest level of integrity, my work is always guided by a simple principle: service with impact. I’ve worked across industries, from holistic health and wellness to retail, cannabis, and psychedelic integration, but the throughline remains the same: people matter more than numbers. KPIs, data, and operational efficiency are important, but they only tell part of the story. Real success comes from how we make people feel, how we build trust, and how we create solutions that truly serve-Core Expertise-*Customer Experience & Problem-Solving *Product Operations & Process Optimization *Holistic Wellness & Transformational Coaching *Strategic Growth & Relationship Building *Referral & Network Coordination *Market Research & Data-Driven Decision Making At A Dose of Hope, I ensure that every product is crafted with intention—using real food ingredients that the body recognizes and can use. At Epiphany Mushroom Company, I bridge connections between healing professionals and transformative opportunities. And in every role I take on, I lead with integrity, alignment, and a deep commitment to making a difference. If you’re looking for someone who combines strategy with heart, efficiency with impact, and operations with deep purpose, let’s connect. I’m always open to collaborations that align with my values and vision.

Experience

1. Director of Customer Experience

   Epiphany Mushroom Co

   Jul 2023 — Present · Akron, OH, US

   Act as the primary relationship builder between Epiphany and a network of licensed mental health professionals and trained facilitators, ensuring access to high-quality referrals. • Develop and nurture trusted relationships with therapists and facilitators, positioning Epiphany as a leading resource for psychedelic-assisted therapy. • Serve as the key liaison, educating professionals on Epiphany’s mission and offerings, making qualified recommendations for collaboration. • Support the expansion of Epiphany’s referral network by building connections with aligned professionals and facilitating introductions that help bridge valuable partnerships. • Offer thoughtful recommendations on professionals well-suited for collaboration, helping to streamline the referral process and ease outreach efforts for the team. • Maintain ongoing engagement with key contacts, ensuring a strong pipeline of interested and qualified professionals for future initiatives.

Education

• Kent State University

  Bachelor of Business Administration - BBA

  2001

• Amridge University

  Master of Arts

  2008 — 2011