Hope Neiman

About Hope Neiman

I’m the Chief Marketing Officer @ Tillster, where I empower restaurants to engage and transact anywhere, any time, and from any device. I manage e-commerce and engagement programs on behalf of clients, which include 40 of the top 100 global brands. As CMO, I lead various teams that provide cutting-edge B2C and B2B digital leadership for the QSR, FCD restaurant, and hospitality sectors. My programs and leadership have resulted in repeated 100% YoY revenue growth for the last 10 years.My specific area of passion is around managing data science and analytics, with an emphasis on AI and Ml.Prior to Tillster, my work includes over two decades of e-commerce and marketing experience, including:• CMO at ShoeDazzle, where I grew revenue 3.5X & customer base 75%• Head of E-Commerce at Beachbody, where I grew sales by 20%• COO at Right Start, where I re-launched an eCommerce program that led to 150% growth• VP of Marketing at Disney Interactive, where I managed a $150 million revenue businessI hold a BA from Wesleyan University and an MBA from Harvard Business School. Additionally, I serve on the board of the Women’s Leadership Council, am a member of the Forbes Communication Council, and have held other private and non-profit board positions

Experience

1. Chief Marketing Officer

   Tillster

   Oct 2011 — Present · Los Angeles, CA, US

   Accomplished metrics driven and strategic leader, with a strong understanding of combining analytics and brand to achieve goals. Tillster marries restaurant technology with best-in-class ecommerce practices to drive engagement and loyalty. Lead various Tillster teams, providing cutting edge B2C and B2B digital leadership for the QSR, FCD restaurant and hospitality sectors. Developed acquisition program for this SaaS platform company. Manage e-commerce and engagement programs on behalf of clients, which include 40 of the top 100 global brands- Manage Data Science and Analytics, User Experience, Customer Engagement & Loyalty, Marketing Operations and Brand Advocacy & B2B acquisition and funnel- Built department from inception, establishing industry-leading metrics on behalf of top branded clients like Burger King, Domino’s and YUM- Manage company-wide strategic and product initiatives, as well global customer engagements- Sought after speaker and thought leader for industry-wide digital trends and success metrics- Programs and leadership have resulted in repeated 100%+ YOY revenue growth

Education

• Harvard Business School

  MBA

• Harvard Business School

  Master of Business Administration - MBA

• Wesleyan University

  Bachelor of Arts - BA, Mathematics

• Wesleyan University

  BA, Mathematics

Skills

• Marketing Management
• P&L Management
• Email Marketing
• Mobile Devices
• Competitive Analysis
• Start-Ups
• Creative Direction
• New Channel Development
• Product Development
• Management
• Social Media
• Strategic Planning
• Web Analytics
• Integrated Marketing
• Analytics
• Public Relations
• Business Strategy
• Sales Management
• Strategic Partnerships
• Marketing
• SEO
• Sem
• Multi-Channel Marketing
• Consumer Products
• Online Marketing
• Brand Development
• Entrepreneurship
• Retail
• B2b
• Direct Marketing
• Online Advertising
• Creative Problem Solving
• International Business
• Product Management
• Advertising
• Product Marketing
• Social Networking
• Digital Media
• Promotions
• Business Development