Hope Liang

Senior Manager, Americas Ecommerce Merchandising and Planning @ECCO

Toronto, CA
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jun 2025 — Present

Senior Manager, Americas Ecommerce Merchandising and Planning @ECCO

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EDUCATION

2020 — 2020

BrainStation

Diploma, User Experience Design

N/A

George Brown Polytechnic

Certificate, Image Consulting, Fashion

2008

University of Waterloo

Masters of, Business, Entrepreneurship and Technology (MBA-MBET)

N/A

George Brown Polytechnic

Certificate, Retail Buying, Fashion Merchandising

2000 — 2003

University of New Brunswick

Bachelor of Business Administration, Marketing and International Trade

N/A

Ryerson University

Certificate Credit, Fashion Buying

SKILLS

Competitive AnalysisCustomer ExperienceClient RelationsRetailAccount ManagementMs Excel Pivot TablesCrmFashion BuyingMarketingMarketing StrategyInventory ManagementProject PlanningCosmetics Planning and BuyingDemand PlanningE-CommerceRetail ReplenishmentRetail BuyingForecastingPlanningSalesMarket ResearchMerchandise PlanningStore ManagementProject ManagementThrive in Deadline-Driven EnvironmentsBusiness PlanningTeam-OrientedTime ManagementEntrepreneurshipFashionMerchandisingCosmeticsRetail SalesBusiness DevelopmentOrganization & Prioritization SkillsNegotiationMarket Analysis

ABOUT HOPE LIANG

As a senior leader at ECCO, I drive the Americas eCommerce business strategy, focusing on revenue, profit targets, and premium market positioning. With over 20 years of experience in retail buying, merchandising, and product optimization, I have a proven track record of delivering results in fast-paced and dynamic environments.I am passionate about creating consumer-centric strategies that drive growth and profitability. I have successfully led buying, assortment planning, and allocation strategies for footwear, leather goods, and accessories across DTC channels, including O&O Stores and ECOM. Through enhanced, consumer-centric assortment plans, I have increased women\'s footwear DTC revenue penetration from 47% in 2021 to 52% in 2023. Additionally, I have contributed to a $575k DTC revenue growth in 2022 via strategic segmentation, promo and pricing strategy, and product selections. I hold an MBA-MBET from the University of Waterloo, a Diploma in User Experience Design from BrainStation, and a Bachelor of Business Administration from the University of New Brunswick. I am also certified in Retail Buying and Image Consulting from George Brown College Continuing Education.

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Hope Liang — Senior Manager, Americas Ecommerce Merchandising and Planning at ECCO in Toronto, CA | Unifers