Hope Fluharty
Patient Experience Leader
- Role
- Medical Group System Manager, Patient Experience at Kettering Health
- Location
- Dayton, OH, US
- LinkedIn followers
- 500 followers
Healthcare & Human ServicesView LinkedIn profile
About Hope Fluharty
My job is to keep the voice of the patient alive in every conversation.\" I am a…
Experience
Medical Group System Manager, Patient Experience
Jun 2014 — Present · Dayton, OH, US
Education
Wright State University
B.A.
1994 — 1999
Wright State University
MBA
2001 — 2004
Skills
- Customer Experience
- Healthcare Management
- Recruiting
- Culture Change
- Change Management
- Customer Service Training
- Physician Relations
- Leadership
- Coaching
- Leadership Development
- Ehr
- Employee Engagement
- Conflict Resolution
- Program Management
- Training
- Customer Satisfaction
- Customer Service Management
- Patient Experience
- Hospitals
- Client Relations Skills
- Emr
- Project Management
- Customer Service
- Organizational Development
- Healthcare
- Patient Advocacy
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