Hope Branch

About Hope Branch

A SHRM Certified, highly organized, self- motivated, efficient Human Resources Leader who excels within a fast-paced, multi-level, work environment. Utilizes proven team building and project management skills, to develop department processes with a proven expertise in policy and procedure, recruiting and hiring practices, personnel development, legal & compliance issues, and managerial support.

Experience

1. Director of Operations

   DarrowEverett LLP

   Oct 2022 — Present · Charlotte, NC, US

   Recruits, interviews, hires, and trains new staff. • Organizes and oversees the work and schedules of departmental managers.• Conducts performance evaluations that are timely and constructive. • Handles discipline and termination of employees as needed and in accordance with company policy. • Establishes quantitative and qualitative metrics, guidelines, and standards by which the company’s efficiency and effectiveness can be evaluated; identifies opportunities for improvement.• Reviews, analyzes, and evaluates business procedures.• Implements policies and procedures that will improve day-to-day operations. • Ensures work environments are adequate and safe. • Ensures each department is reaching goals set by departmental and company leadership. • Communicates and explains new directives, policies, or procedures to managers and staff; for major changes, meets with entire staff to explain changes, answer questions, and maintain morale.• Leads coordination and integration of efforts among operations to produce smoother workflow and more cost-effective business processes. • Projects a positive image of the organization to employees, customers, industry, and community. • Administers or oversees the administration of human resource programs including, but not limited to, compensation, benefits, and leave; disciplinary matters; disputes and investigations; performance and talent management; productivity, recognition, and morale; occupational health and safety; and training and development.• Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law; applies this knowledge to communicate changes in policy, practice, and resources to upper management.

Education

• University of North Carolina at Charlotte

  Bachelor’s Degree, History

  2005

Skills

• Project Planning
• Event Management
• Event Planning
• Negotiation
• Inventory Management
• Coaching
• Marketing Strategy
• Contract Negotiation
• Microsoft Office
• Sales
• Social Media Marketing
• Powerpoint
• Microsoft Excel
• Strategic Planning
• Leadership
• Customer Service
• Microsoft Word
• Public Speaking
• Accounting
• Budgets
• Management
• Team Building
• Editing
• Research
• Teamwork
• C
• Social Networking
• Outlook
• Financial Analysis
• Java
• Data Entry
• Entertainment
• New Business Development
• Sales Management
• Project Management
• Social Media
• Public Relations
• Troubleshooting
• Windows
• Marketing