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Hope Thomas

Senior Director @Bridge2Partners

Birmingham, AL, US
EMAILS
[email protected]
MOBILE NUMBERS
+12•••••••46

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WORK HISTORY

May 2025 — Present

Senior Director @Bridge2Partners

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Spearhead large-scale technology transformation engagements in the financial services sector, ensuring high-quality client service delivery. • Lead the design and development of business process workflows, enhancing operational efficiency and alignment with business objectives. • Manage DevOps practices for software integration and deployment, optimizing performance across various platforms.

EDUCATION

1994 — 1996

Auburn University

BS, Nutrition & Food Science

SKILLS

IntegrationDigital TransformationStrategic PlanningMobile DevicesBusiness RequirementsStrategyE-CommerceProject ManagementProduct ManagementSoftware DevelopmentLeadershipCustomer Relationship Management (Crm)Software Development Life Cycle (Sdlc)Business ProcessSoftware DocumentationSdlcTrainingBankingChange ManagementContent ManagementSalesTeam LeadershipVendor ManagementProgram ManagementBusiness DevelopmentBusiness Process ImprovementProcess ImprovementSoftware ImplementationRequirements GatheringMarketingAnalyticsBusiness StrategyWeb DevelopmentBusiness AnalysisConsultingMarketing StrategyDigital MediaBusiness IntelligenceRequirements AnalysisSoftware Project Management

ABOUT HOPE THOMAS

At the forefront of transformation, my leadership has been pivotal in enhancing efficiency ratio and revenue growth. My team leadership has delivered significant improvements in customer experience, thanks to a concerted effort to manage projects that align with strategic business outcomes.My roles have centered on developing innovative solutions, fostering client relationships, and driving strategic initiatives. My success in revenue growth and client satisfaction has been achieved through a dedication to value propositions and annual planning, underpinned by a strong foundation in vendor relations.

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