Hope Hamilton
Client Services Director at Beltmann Relocation Group
- Role
- Director Client Services at Beltmann Relocation Group
- Location
- Akron, OH, US
- LinkedIn followers
- 500 followers
About Hope Hamilton
Accomplished, results-oriented professional experienced in the management of corporate…
Experience
Director Client Services
Mar 2015 — Present
Manage and maintain book of business of fortune 500 companies.Identifying growth opportunities.Establish solid relationships with key contacts, organization structures, processes and business plans.Anticipate client needs, identifies solutions, acts in the clients\' best interest to increase value of service.Monitor, prepare and present reporting on a monthly, quarterly and yearly basis.Report on market trends that will benefit both associates and client satisfaction.Manage contract renewals, negotiate annual rate increases as applicable. Develop price/margin improvement strategies.Implementation process for new accounts.
Skills
- Program Management
- Vendor Management
- Management
- Team Building
- Business Process Improvement
- Training
- Recruiting
- Contract Negotiation
- Risk Management
- Sales
- Leadership
- Corporate Relocation
- Human Resources
- Negotiation
- Customer Service
- Supply Chain
- Relocation
- Real Estate
- Employee Benefits
- Process Improvement
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