Hope de Riggi
Network Development at BMW of North America, LLC
- Role
- Senior Franchise Process Specialist at BMW Group US
- Location
- Yonkers, NY, US
- LinkedIn followers
- 500 followers
About Hope de Riggi
I started my career in automotive about 19 years ago. I’ve worked with several luxury brands in several different departments like marketing, training, network development and performance management. My experience is not limited to one industry! Although, at a glance, some may say “Wow, she must love cars”. I’ve also worked in restaurants, hotels and retail. I use my training background to improve processes, communicate effectively and mentor new employees. Through my years of experience the one constant has been the importance of our customers and how we can improve their experiences.
Experience
Senior Franchise Process Specialist
Nov 2018 — Present
Manage and review all dealer changes to Dealer Agreements and ensure that the Franchise packages comply with BMW NA requirements.• Provide end user support in our BMW and MINI Dealer Franchise Change System.• Channel dealer and super user feedback to the vendor to work on ways to improve the system. • Review, evaluate and analyze Purchase Agreement for all Buy Sells and Stock Purchases.• Prepare, manage and track all Construction/Renovation letters and extensions to milestones.• Dealer Franchise Change System SME and Administrator • Develop enhancements to the Dealer Franchise Change System.
Education
The College of Westchester
Associate Degree in Applied Science, Business Management
2002 — 2004
SUNY Empire State College
MBA, Business Administration
2008 — 2011
Berkeley College
Bachelor of Business Administration, Management
2005 — 2006
Empire State University
Master of Business Administration - MBA
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