Hope Bowman
Assistant Director, Guest Services & Operations @Boise State Athletics
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WORK HISTORY
Assistant Director, Guest Services & Operations @Boise State Athletics
Boise, ID, US
Oversee and manage staff, team, and concessions parking logistics for all home football games- Lead all Event and Guest Services operations for home football games. Including, 80 volunteers (per game), 26 staff and students, ticket scanners, ADA support and assistance, etc- Lead recruitment, hiring, and training efforts for hundreds of guest services volunteers for home football games and stadium events- Developed and implemented a comprehensive credentialing system, including access levels, for football, olympic sports, and Albertsons Stadium concerts and events- Collaborate with campus departments such as Parking, DPS, Campus Recreation, and Student Involvement to ensure seamless event operations- Design and execute the group tour process for athletic facilities, enhancing guest experiences- Oversee the financial management of the BOAS Indoor Tennis Facility membership program- Responsible for hiring, training, and managing student staff for BOAS and guest services positions.
EDUCATION
Texas Tech University
Minor
Texas Tech University
Bachelor of Science - BS
Boise State University
Master of Athletic Leadership
ABOUT HOPE BOWMAN
Assistant Director, Guest Services & Operations at Boise State Athletics
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