Bill Hood

About Bill Hood

I believe that in the age of Artificial Intelligence, education is entering its most transformative era. As a career technologist and current graduate researcher, I am dedicated to a single mission: helping academic institutions move beyond \'detecting\' AI and toward \'integrating\' it as a powerful cognitive apprentice.For over 40 years, I have been the person organizations call when stakes are high and clarity is needed. My career spans from co-founding SoftNAS to designing 30-year legacy SQL systems and leading data migrations for high-visibility national properties. Today, I am applying that same \'zero-downtime\' precision to the future of pedagogy.My \"Telescope\" Philosophy: I advocate that AI should be used as a telescope—not a crutch. It shouldn’t do the looking for the student, but it should allow them to see depths of synthesis and critique that were previously unreachable. By leveraging AI to handle \'low-level\' procedural hurdles, we empower students to focus on the higher-order thinking that truly defines a college education.What I bring to the table:Academic Excellence: BS-Mathematics, current M.Ed. candidate with a focus on AI in EducationInstitutional Experience: Former Adjunct Instructor at UNM-Taos (Computer Science & Math); former AWS/Python Apprenticeship lead.Technical Depth: Deep expertise in AI Agents, RAG architectures, Cloud Systems, and Mathematics.Servant Leadership: A commitment to the Northern New Mexico community and a passion for supporting non-traditional, adult learners.Whether I am in the boardroom, the classroom, or on the mountain as a ski instructor, I am a builder of systems and a mentor to people. I am currently seeking leadership and instructional opportunities where I can help \'future-proof\' the academic experience.

Experience

1. Genai Solution Specialist

   SmarTek21

   Feb 2026 — Present · Taos, NM, US

   Bill helps clients architect and deploy AI platforms that combine innovation with strong governance, risk controls, and operational visibility. His focus is on building AI environments that are not only powerful, but trusted, manageable, and aligned with real business outcomes.

Education

• The University of Texas at Arlington

  BS, Mathematics

  1980 — 1985

• University of Texas – Arlington

  Bachelor of Science, Mathematics

Skills

• Disaster Recovery
• Strategy
• Microsoft Exchange
• Servers
• Crm
• Itil
• Acquisitions
• Solution Selling
• Telecommunications
• Vmware
• Storage
• Consulting
• Unified Communications
• Tcp/Ip
• Cisco Technologies
• Leadership
• Security
• Enterprise Software
• Enterprise Architecture
• Solution Architecture
• Networking
• Firewalls
• Cloud Computing
• Microsoft Sql Server
• Vpn
• Virtualization
• Infrastructure
• Enterprise IT Strategy
• Voip
• Data Center
• Professional Services
• IT Service Management
• Network Security
• Management
• Saas
• Managed Services
• Integration
• IT Management
• Storage Area Networks
• IT Outsourcing