Honey Madaan

SVP, Head of Cx,banking Operations and Business Governance @Airtel Payments Bank

Gurugram, HR, IN
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Apr 2025 — Present

SVP, Head of Cx,banking Operations and Business Governance @Airtel Payments Bank

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Gurugram, IN

EDUCATION

1995 — 1997

NIIT

Post Graduate in Computer Science

1994 — 1997

Delhi University

Bachelor's degree

SKILLS

TelecommunicationsCustomer Service ManagementCustomer ExperienceContact CentersIvrCall CentersMobile DevicesBusiness Process ImprovementCustomer SatisfactionStrategyStrategic PartnershipsBusiness TransformationCustomer RetentionTransformational Outsourcing

ABOUT HONEY MADAAN

Digital Banking Leader | Heading CX, Operations Excellence & Business Governance for Airtel Payments Bank

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Honey Madaan — SVP, Head of Cx,banking Operations and Business Governance at Airtel Payments Bank in Gurugram, HR, IN | Unifers