Holly Prescott

About Holly Prescott

Strong emphasis on establishing and developing relationships across various stakeholders,…

Experience

1. Senior Client Success Manager

   Dynamic Quest

   Oct 2024 — Present · Greensboro, NC, US

   Dynamic Quest is a trusted partner for small and mid-sized businesses looking to simplify and modernize their IT stack, security posture, and employee service desk solutions. We prioritize our customers’ experience and complete satisfaction above all else. We take pride in ensuring our client’s business operations run reliably, keeping them secure while making it easy for their employees to stay productive. Our goal is to allow our clients to focus on their overall business operations while we steadfastly optimize, protect, and make sure clients are up-to-date and compliant. With over 100 accredited engineers on staff, 24x7x365 help desk support, and MDR, Dynamic Quest is uniquely positioned to provide the best managed services experience in the industry. We are more than an outsourced vendor; we are your trusted partner who simplifies your IT and amplifies your peace of mind. Dynamic Quest Partner Certifications- Microsoft Gold Partner- Kaseya Blue Diamond- VeeAm - VMWare Partner- Cisco Partner - Sonicwall Business Partner- DELL Premier Partner- Fortinet Certified - SOC Certified

Education

• Suffolk University

  Bachelor of Science in Business Administration

Skills

• Hubspot
• Gmail
• Recruiting
• Outlook
• Olark
• Microsoft Office
• Sales
• Wikipedia
• Trello
• Google Analytics
• Customer Support
• Problem Solving
• Webex
• Customer Surveys
• Salesforce.com
• Constant Contact
• Browserstack
• Communicative Skills
• Project Management
• Customer Service
• Amazon Web Services (Aws)
• Client-Focused
• Start-Ups
• Nitro Pro
• Building Relationships
• Microsoft Excel
• Highly Detail Oriented
• Dropbox
• Training
• Saas
• Leadership
• Management
• Marketing
• Yesware
• Account Management
• Net Promoter Score
• Workflowy
• Twilio
• Chargify
• Google Docs