Holly Giles
Process Improvement and Automation Design Specialist at Booz Allen Hamilton
- Role
- Process Improvement and Modernization Requirements Specialist at Booz Allen Hamilton
- Location
- Charleston, SC, US
- LinkedIn followers
- 500 followers
About Holly Giles
Holly has provided business analysis, project management, and management consulting…
Experience
Process Improvement and Modernization Requirements Specialist
Mar 2021 — Present · Charleston, SC, US
Holly is currently assisting the US Patent and Trademark Office to implement a more streamlined and automated Patent Classification Scheme publication process. Prior efforts at USPTO- Document, redesign, and streamline the Trademark application process using Camunda Modeler with BPMN and DMN- Modernize Trademark examination processes on the front end while retiring a mainframe COBOL back end system.Prior efforts with BAH- Led the process automation requirements and process design effort for the Department of Veteran Affairs to automate burial and DIC benefits eligibility and payment processes using Camunda.
Education
University of Miami
BSIE, Industrial Engineering
Universidad de Cantabria
Certificate, Intensive Spanish Language Program
2001 — 2001
Stevens Institute of Technology
ME, Systems Engineering
2006 — 2009
Stevens Institute of Technology
Graduate Certificate, Agile Systems and Enterprises
2006 — 2008
Toms River High School East
Diploma, General
1995 — 1999
Skills
- Management
- Project Planning
- Industrial Engineering
- Consulting
- Strategy
- Ms Project
- Systems Engineering
- Government
- Business Analysis
- Rational Team Concert
- Business Process
- Business Process Improvement
- Process Optimization
- Analytical Skills
- Requirements Analysis
- Analytics
- Project Management
- Analysis
- Research
- Leadership
- Sharepoint
- Version One
- Integration
- Proposal Writing
- Management Consulting
- Communication
- Data Analysis
- Software Documentation
- Microsoft Project
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