Holly Wells
Healthcare IT Specialist
- Role
- IT Analyst at CAPTRUST
- Location
- Raleigh-Durham-Chapel Hill, NC, US
- LinkedIn followers
- 500 followers
About Holly Wells
I have been involved in several technologies over the years and always willing to expand my knowledge. • Installing OS/MS Office/Antivirus/Other • Network troubleshooting connectivity including cables / switches • Virus/Spyware Removal • AD account management including group policy permissions, Exchange accounts • Network printer installs including updating drivers • Adding hard drive to PC’s/RAM and other internal hardware • Configuring outlook and email on mobile devices • Tablet/iphone/ipad/droid support • Setup PC’s using Norton ghost/PXE • Blocking Spam using barracuda including white list/ black list • Troubleshooting email failures to and from • Setting up voicemail and phone extensions using Shoretel and Avaya • Provided phone and desktop support for end users • Remote controlled users pc from the office and home or remote location (hotel) • Running Scripts in MS Sql and Toad (oracle) to resolve software issues. • HL7 support, setting up / troubleshooting • EHR/PM Support/Interface support in a healthcare environment. • Configuring VPN connections PC/Mobile Devices • RSA Account creations including creating and resetting PINs • Support software from MS Office to custom applications, including EHR and Radiology software
Experience
IT Analyst
Nov 2023 — Present · US
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