Holly Smith

WORK HISTORY

ABOUT HOLLY SMITH

I’m Holly, an Online Business Manager, Virtual Assistant, and Mentor who helps business owners reclaim their time, streamline their operations, and focus on what truly matters. I work with founders, consultants, and growing teams who need someone they can trust to bring order to the moving parts; whether that’s managing projects, systems, or people. My clients describe me as the right-hand support that keeps everything running smoothly in the background while they drive the vision forward.Through my company, I offer a blend of OBM services (from process optimisation and project management to reporting, operations, and back-office oversight) and Virtual Assistance (covering admin, digital presence, and client support). I also build out systems, automations, and structures that remove bottlenecks and reduce overwhelm. Put simply: I help businesses grow sustainably without burning out the people at the centre of them.Alongside my client work, I mentor Virtual Assistants and solo mums in business through my Load Lightening sessions and courses. Having built my own business as a solo parent, I know the juggle first-hand, and I’m passionate about helping others build careers and companies that give them freedom, flexibility, and fulfilment.https://20elevenva.co.uk/