Holly Sanders Fuller

Director of Marketing and Operations @Boyd Powers & Williamson

Direct marketing, operations, and tenant relationships for a prominent plaintiff attorney firm supervising staff, overseeing budgets, and contributing to increases in efficiency. Cultivate a collaborative and inclusive work environment, enhancing teamwork and trust among legal assistants and attorneys. Orchestrate trial, mediation, and deposition presentations, while contracting with external agencies for production and electronic records storage. Develop comprehensive HR strategies, including onboarding, training, handbooks, and performance review processes. Highlights of accomplishments in this role include: • Revitalized a once-antiquated law firm by establishing HR policies, employee handbooks, and communication protocols, fostering a cohesive and efficient organization, leading to a reduction in employee turnover. SHRM Member. Fort Worth Chapter-SHRM HR Member. • Deployed CRM software, CLIO, optimizing case management, client relations, and billing, resulting in a 10% increase in hourly billing, a 39% faster collection rate, and saving four hours per week per team member. • Led the firm\'s expansion with two new office openings, managing location scouting, lease negotiation, and furnishing, contributing to growth in the client base. • Boosted revenue by renovating and leasing out spaces in acquired buildings, generating additional rental income, and increasing total revenue by 12%. • Overhauled digital media platforms, including website, LinkedIn, and social channels, improving online presence, and resulting in an 42% increase in website traffic.