Holly McCarroll

About Holly McCarroll

Strategic communications leader with 16+ years of progressive federal experience driving high-impact public affairs, stakeholder engagement, and community outreach initiatives. As a senior communications specialist within the IRS, I’ve led nationwide campaigns that enhanced taxpayer understanding, built public trust, and directly supported agency-wide modernization goals.My expertise spans executive communications, media relations, legislative affairs, crisis response, and strategic messaging all while delivering measurable results across diverse platforms. I’ve led the development of national initiatives like “Get Ready” and “Filing Season Readiness,” helping the IRS improve digital engagement, expand in-person services, and modernize outreach to underserved communities.Whether advising executive leadership, managing high-performing teams, or building cross-agency partnerships, I bring a collaborative, forward-thinking approach rooted in public service. I’ve overseen communications related to federal-state partnerships, Treasury oversight, and new policy implementation while translating complex issues into clear, actionable messaging.In every role, I’ve championed inclusion, accessibility, and innovation while ensuring communications reflect the voices and needs of the communities we serve. From strategic planning to day-to-day execution, I align messaging with mission to make a meaningful impact at the local and national level.Let’s connect if you’re passionate about strategic communications, community impact, and transforming public service through the power of storytelling.*Willing to relocate for the right position.

Experience

1. Supervisory Public Affairs Specialist

   Internal Revenue Service

   Jan 2025 — Present

Education

• University of West Florida

  Bachelor of Arts (BA), Criminal Justice and Corrections

  1999 — 2003