Holly Kitson

About Holly Kitson

Senior Healthcare Technology & Revenue Cycle Leader with 14+ years of experience helping medical practices, laboratories, and healthcare organizations improve operational efficiency and maximize financial performance through innovative medical software and revenue cycle solutions.Throughout my career, I have consistently exceeded sales quotas while building long-term partnerships with healthcare organizations across the country. My success comes from taking a consultative approach — understanding each organization’s operational challenges and delivering technology and workflow solutions that directly improve revenue cycle performance and reimbursement outcomes.I specialize in working with physician practices, specialty groups, and diagnostic laboratories to navigate the increasingly complex healthcare billing and reimbursement landscape. My expertise spans the full revenue cycle, including eligibility verification, claims submission, clearinghouse connectivity, denial management, payer compliance, and revenue optimization strategies.A significant portion of my work involves supporting laboratories with their highly complex revenue cycle management needs. This includes helping labs navigate high-volume diagnostic testing workflows, molecular and PCR billing, payer policy compliance, and implementing systems that allow laboratories to efficiently manage reimbursement, reporting, and operational workflows.Over the past 14 years, I have developed deep expertise in practice management platforms, EHR integrations, clearinghouse technologies, and billing automation tools. I regularly collaborate with physicians, practice administrators, billing leaders, and healthcare executives to identify operational gaps, streamline processes, and ensure organizations are capturing the revenue they have earned.My clients view me as more than a software representative — I serve as a strategic partner focused on helping healthcare organizations operate more efficiently, reduce administrative burden, and achieve long-term financial success in an increasingly complex healthcare environment.Core Expertise• Healthcare Technology & Medical Software Solutions• Revenue Cycle Management Strategy• Laboratory Billing & Molecular Diagnostics Reimbursement• Practice Management Systems & EHR Platforms• Clearinghouse Connectivity & Claims Optimization• Denial Management & Revenue Recovery• Healthcare Workflow Optimization• Strategic Account Management & Client Retention• Enterprise Sales & Contract Negotiation

Experience

1. Senior Regional Account Manager

   CompuGroup Medical US

   Apr 2012 — Present

   I respond to incoming calls from existing clients, maintain quality professional relationships with existing accounts, provide outstanding customer service, and up-sell our products and services to existing accounts. Additionally, another primary focus of mine is customer retention and maintain a high level of customer satisfaction. With my exceptional communication and customer service skills I have been able to help build my company’s brand and reputation on a daily basis with every client I speak with.

Education

• Barry Goldwater High school

  General Diploma

  1998 — 2002