Holly Hulke

Customer Success Leader | Turning learning into AI adoption, retention, & customer value

Role
Senior Director, Scaled & Digital Customer Success at Thomson Reuters
Location
Minneapolis, MN, US
LinkedIn followers
500 followers

About Holly Hulke

Lawyer by training. Creative by nature. Combining my strategic mindset with my passion for creativity, storytelling, and communication tools has led me to a career focused on consultative problem-solving and driving impactful change. I am a highly skilled communicator and collaborative leader with the ability to unite teams across organizations to align business objectives and improve customer experiences. In my current role, I lead a talented team of professionals delivering customer onboarding and product adoption programs across 20+ SaaS products to customers across North America and Europe.

Experience

  1. Senior Director, Scaled & Digital Customer Success

    Thomson Reuters

    Jan 2026 — Present · Minneapolis, MN, US

Education

  • University of Minnesota Law School

    J.D./M.A magna cum laude, Law and Mass Communication

    2010 — 2013

  • University of Minnesota

    Master of Arts - MA, Mass Communication/Media Studies

    2011 — 2013

  • University of Minnesota

    B.A. magna cum laude, Journalism, Political Science

    2010

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Holly Hulke — Senior Director, Scaled & Digital Customer Success at Thomson Reuters in Minneapolis, MN, US | Unifers