Holly Godfrey

About Holly Godfrey

I have been helping individuals and businesses communicate effectively and connect with…

Experience

1. Clinical Support Specialist

   Optum

   Jan 2020 — Present

   Obtain information from providers on requests for treatment• Determine if additional clinical treatment sessions are needed• Manage speech-language pathology cases throughout the entire treatment plan• Administer benefits and review treatment plans• Coordinate benefits and transitions between various areas of care• Communicate with members who have complex medical needs and may have communication barriers• Identify ways to add value to treatment plans and consulting with facility staff or outpatient care providers on those ideas• Focus on whole person care model for additional services or needs• Build relationships and work with a variety of populations within the community

Education

• William Jewell College

  Bachelor of Arts (BA), Communication, Psychology

  1995 — 1999

• Rockhurst University

  Master of Science (MS), Communication Sciences and Disorders, General

  2000 — 2002

• The University of Kansas

  Post-graduate coursework, Communication Sciences and Disorders, General

  1999 — 2001

Skills

• Treatment
• Lean Six Sigma
• Healthcare Management
• Collaborative Problem Solving
• Event Planning
• Speech
• Web Content Writing
• Hospitals
• Healthcare
• Online Marketing
• Performance Improvement
• Sales Presentations
• Medicine
• Cognition
• Clinical Research
• Transmedia Storytelling
• Marketing Strategy
• Multi-Cultural Communications
• Rehabilitation
• Team Building
• Acute Care
• Events Coordination
• Corporate Communications
• Root Cause Problem Solving
• Team Leadership
• Creative Solutions
• Creative Writing
• Performance Management
• Inpatient
• Developmental Disabilities
• Program Management
• Therapists
• Multi-Cultural Environment