Hollis Toomey

About Hollis Toomey

At Vital Data Technology, my leadership in product management has catalyzed growth and innovation within the healthcare sector. With a strong foundation in risk adjustment and electronic health records, my focus has been on enhancing care management through intelligent automation and data science. Our team\'s efforts have resulted in an 18% revenue increase and the successful launch of two pivotal products, demonstrating an unwavering commitment to aligning product roadmaps with organizational capacity.As a Certified Case Manager and user research aficionado, my approach intertwines clinical insights with market needs, ensuring that product strategies resonate with payers and providers alike. The establishment of a quarterly planning process and collaboration with executive peers have been instrumental in transitioning from a reactive to a proactive product development stance. This strategic pivot has not only bolstered customer satisfaction but has also solidified our reputation as a forward-thinking leader in healthcare product solutions.

Experience

1. Vice President, Product Management

   Vital Data Technology

   May 2020 — Present · Newport Beach, CA, US

   Hired as a senior leadership team member to establish a product management team and practice for a product portfolio, including Care Management, Risk Adjustment, Quality Improvement/HEDIS, Utilization Management, Data Science, Intelligent Automation, Provider and Mobile solutions. Key accomplishments include:• Assisted the organization in growing revenue by 18% between 2021 and 2023.• Launched two new products, Affinitē Risk Adjustment and Affinitē UM, with established customers within the same year.• Established a quarterly planning process to ensure roadmap alignment with capacity across the organization.• Successfully collaborated with the CEO and CTO to shift from a reactive to a proactive and market-driven product management approach.• Developed a win-loss process with the sales and marketing team to drive ongoing learning and process improvement.• Drove customer satisfaction to ensure successful renewals and upsells to current clients.• Created best practices for product managers to collect business requirements to drive team consistency.• Established a release process for new and existing products to ensure a high-quality market and product launch.• Products in our portfolio acknowledged by Gartner Analyst for Affinitē CM and Affinitē UM.• Implemented a product management maturity skills matrix for the product team and raised the score by 30% within the first year.• Executed foundational business elements for all products, including pricing methodology, strategy, lean canvases, positioning, personas, and competitive analysis to drive market-driven product decisions.

Education

• University of La Verne

  Bachelor of Science, Health Care Administration

  1994 — 1998

• LAC USC School of Nursing

  RN Diploma, Nursing

  1986 — 1988

Skills

• Informatics
• Product Management
• Change Management
• Strategy Development
• Disease Management
• Cross-Functional Team Leadership
• Chronic Care Management
• Strategy
• Sdlc
• Healthcare
• Managed Care
• Program Management
• Hipaa
• Healthcare Information Technology
• Hospitals
• Integration
• Agile Methodologies
• Medicaid
• Software Documentation
• Leadership
• Enterprise Software
• Healthcare Management
• Medicare
• Saas
• Healthcare Industry
• Healthcare Consulting
• Utilization Management
• Ehr
• Process Improvement
• Management
• Emr
• Strategic Planning
• Project Management
• Hl7
• Executive Management
• Nursing
• Analysis
• Quality Improvement
• Health Information Exchange
• Software Implementation