Hollie Merrick
Training and Development Specialist at Garland Technology
- Role
- Training and Development Specialist at Garland Technology
- Location
- Buffalo, NY, US
- LinkedIn followers
- 500 followers
Human ResourcesView LinkedIn profile
About Hollie Merrick
I am passionate about helping employees build knowledge, confidence, and performance…
Experience
Training and Development Specialist
Feb 2023 — Present
Education
Monroe Community College
Associate of Arts and Sciences - AAS
1989 — 1991
State University of New York College at Geneseo
Bachelor of Science (BS)
1991 — 1994
Skills
- Call Centers
- Customer Experience
- Customer Relationship Management (Crm)
- Vendor Management
- Performance Management
- Financial Services
- Crm
- Networking
- Team Management
- Account Management
- Business Process Improvement
- Contact Centers
- Inbound Marketing
- Leadership
- Process Improvement
- Training
- Customer Satisfaction
- Program Management
- Management
- Project Management
- Outsourcing
- Bpo
- Service Delivery
- Operations Management
- Call Center
- Customer Retention
- Customer Service
- Coaching
- Team Leadership
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