Hollie Klem

Experience

1. Senior Manager of Event Operations

   Esports Engine

   Oct 2019 — Present · Columbus, OH, US

   In my role at Esports Engine, I\'ve been the go-to person for event operations. I\'ve led successful virtual and live events, managed RFPs and contracts, and even built a handy budget-tracking tool. On top of that, I\'ve had the pleasure of leading a great team and developing operational processes that have made our work smoother across the company. • Strategic Event Operations Leader: Established and led the Event Operations department, overseeing 100+ successful virtual and live events. Proven ability to deliver exceptional event experiences. • RFP Expert and Stakeholder Liaison: Developed and managed RFP processes for premium events, serving as the primary contact for venues, bureaus, and sports commissions. • Innovative Budget Management: Created and maintained an international budget-tracking tool, ensuring meticulous event spending tracking and cost efficiency. • Effective Contract Negotiator: Successfully negotiated favorable contracts with various facilities, optimizing cost savings and service quality. • Operational Process Developer: Spearheaded the development of operational processes that are now utilized across multiple verticals and departments, enhancing efficiency and consistency company-wide.

Education

• American Musical and Dramatics Academy

  Conservatory Program - BFA Equivalent