Sean Holland

About Sean Holland

Global Ops Team Management: 10+ years of experience leading, developing, coaching, and…

Experience

1. Director, Data Center Standards and Performance

   Microsoft

   Feb 2021 — Present · Seattle, WA, US

   Strategic Program Management: Created a vision, defined goals, and launched a global Vendor and Supplier Management program to track and drive increased performance of 3rd party companies working within and supporting Microsoft datacenters.Continuous Improvement: Provided a vision for and managed ateam of process engineers improving team morale leading to the successful restart and implementation of multiple stalled projects including 5S, Global Six Sigma training program, and Innovation Hub.Program Management: Developed a vision for and leading a team of electrical, mechanical, and control automation engineers to drive a 2-year transformation of the Preventative and Corrective Maintenance Standards and metrics to increase clarity of requirements, reduce costs, and increase the reliability of equipment.Standardization: Kicked off and led the development and implementation of a set of Technical Operating Standards for Microsoft datacenters standardizing operation of equipment and processes to drive increased safety and align sites on a common, global standard.Day 1: Led the transformation of Day 1 procedure creation process for Microsoft datacenters prior to turnover. This resulted in a 3-month reduction in time to complete all procedures for each new datacenter and reduced costs of future builds by 45%.Work Management: Created a vision, defined goals, and implementing a change to standardize work creation, prioritization, metrics, documentation, and resourcing to drive efficiency, lower resource costs, and increased visibility of performance and completion of work.Collaborative Cross-Functional Leadership: Began the process of re-establishing trust between the datacenters and corporate office by successfully rebooting and implementing a program to engage and address concerns of field employees to enable greater communication, engagement, and collaboration to drive improved processes, standards, documentation, and metrics for all Microsoft datacenters.

Skills

• Project Management
• Data Center
• Cross-Functional Team Leadership
• Vendor Management
• Process Improvement
• Business Process Improvement
• Team Leadership
• Troubleshooting
• Program Management
• Leadership
• Integration
• Project Planning
• Management
• Team Building
• Microsoft Office
• Customer Service