Jonathan Holborn

AI Experience Strategist & Creative Technologist | Human-Centered Brand, UX & Digital Product Design

Role: Web Services Manager at The Atlanta-Region Transit Link Authority
Location: Chattanooga, TN, US
LinkedIn followers: 500 followers

Public Administration & SafetyView LinkedIn profile

About Jonathan Holborn

With over 15 years of experience in UX design, content strategy, and digital experience architecture, I specialize in connecting people to the right solutions through story, design, and technology. Currently serving as a Web Services Administrator managing large-scale digital rebuilds, I have a proven track record of enhancing user engagement, improving brand perception, and integrating massive data systems across the tech, e-commerce, and entertainment industries.My foundation is in Cognitive Science (B.S. from UC San Diego), which gives me a deep understanding of human behavior and mental models. As the digital landscape shifts from traditional User Experience (UX) to Agentic Experience (AX), I help brands bridge the gap between AI efficiency and human connection.I am passionate about designing for \"emotional durability\" and building \"software-enabled trust.\"Whether it\'s crafting brand narratives using the Hero\'s Journey, advocating for \"Slow UX\" and Reflective Interfaces that ensure psychological safety, or architecting intuitive web portals, my goal is to transform digital interfaces from cold, reactive tools into thoughtful, trusted partners.Core Focus Areas: Human-Centered Design | Agentic Experience (AX) Strategy | Brand Storytelling | Information Architecture | Agile & DevOps Modernization

Experience

Web Services Manager
The Atlanta-Region Transit Link Authority
Jul 2025 — Present · Atlanta, GA, US

Education

Pasadena City College
Associate of Arts - AA, Liberal Arts and Sciences, General Studies and Humanities
UC San Diego
B.S., Cognitive Science
Pasadena City College
Associate of Science, Applied Sciences

Skills

Web Design
Php
Information Architecture
Mobile Applications
Web Project Management
Entrepreneurship
Css
Online Marketing
Email Marketing
Interaction Design
Social Media
E-Commerce
Acting
User Interface Design
Javascript
Html 5
Html
Wordpress
Usability
Web Development
SEO
Marketing
Digital Marketing
Adobe Photoshop
Adobe Creative Suite
Entertainment
Google Analytics
Photoshop
Social Networking
Social Media Marketing
Jquery
User Experience
Public Speaking
Web Analytics
Search Engine Optimization (SEO)
New Media

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