Hoda Mahdi
Director of Operations & Marketing @Coronation Construction Inc
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WORK HISTORY
Director of Operations & Marketing @Coronation Construction Inc
London, ON, CA
Lead operations and marketing initiatives for a growing construction business, with a focus on execution, consistency, and client experience.Partner closely with customer-facing teams and leadership to improve operational efficiency, strengthen client engagement, and support sustainable growth.Built and implemented standardized processes and CRM-driven workflows to improve communication, accountability, and scalability across the business.Work cross-functionally to align operations, marketing, and customer touchpoints, ensuring a consistent and professional experience from initial engagement through project delivery.Support go-to-market efforts by refining messaging, improving follow-up processes, and strengthening how the business presents and delivers its services.
EDUCATION
University of Toronto School of Continuing Studies
Digital Marketing Management
Western University
Honours Bachelor of Arts (Hon.B.A.), Criminology and Psychology
Georgian College
OMVIC, Automotive Certification Course
SKILLS
ABOUT HODA MAHDI
I’m a business and operations leader with experience across operations, sales, finance, and marketing, built in fast-paced environments including B2B technology, automotive, and construction.My career has been shaped by roles that sit at the intersection of execution and strategy. I’ve worked closely with customer-facing teams, supported account and revenue performance, and partnered with marketing to align messaging, processes, and customer experience. This has given me a strong appreciation for how operational discipline, commercial insight, and effective marketing work together to support sustainable growth.In my current role, I lead operations and marketing initiatives focused on improving efficiency, consistency, and client engagement. I’ve been involved in building systems, refining processes, and supporting go-to-market efforts that help teams operate more effectively and deliver a stronger customer experience.Earlier in my career, I worked in high-volume sales and financial services environments and in B2B account management roles, where I developed a practical understanding of customer behavior, relationship-building, and performance in metric-driven settings.I’m motivated by leadership opportunities that combine accountability, collaboration, and impact. I’m particularly interested in roles where operations, marketing, and customer experience come together to support growth, build strong teams, and create long-term value.
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