Christine Ho
RN Care Manager | Care Coordination & Health System Operations | Quality Improvement | Utilization Management | Driving Patient-Centered, Data-Informed Outcomes
- Role
- Per Diem Case Manager at Mount Sinai Health System
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
About Christine Ho
I’m a Registered Nurse and Certified Case Manager with over 10 years of experience across emergency and acute care settings, currently working in a high-volume emergency department at NewYork-Presbyterian.My work sits at the intersection of clinical care, operations, and patient experience. I focus on coordinating care in real time—helping patients move safely through the system while ensuring medical necessity, appropriate utilization, and thoughtful discharge planning.Over time, I’ve become especially interested in how systems, communication, and data shape outcomes. Whether it’s improving ED throughput, strengthening documentation, or redesigning handoff processes, I enjoy finding ways to make care more efficient without losing the human element.I’ve also had the opportunity to mentor new nurses and care managers, contribute to interdisciplinary committees, and lead quality improvement work—experiences that have shaped how I think about leadership and team dynamics.Looking ahead, I’m interested in continuing to grow in roles that combine clinical insight, operational strategy, and innovation—particularly in areas like care coordination technology and AI-enabled healthcare solutions.
Experience
Per Diem Case Manager
Jan 2022 — Present · New York, NY, US
Education
Columbia University
Master of Science - MS, Nursing Science
2018 — 2020
Hunter College
Bachelor of Science, Nursing
2007 — 2012
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