Himanshu Malhotra
Generative AI | AI Chatbots | Program Management | Professional Services | | Helping build a customer-centric culture
- Role
- Technical Program Manager, Professional Services at Aisera
- Location
- Santa Clara, CA, US
- LinkedIn followers
- 500 followers
About Himanshu Malhotra
Himanshu has gained 7+ years of experience in managing cross functional teams in fast paced and ambiguous environments. He has an extensive knowledge of the Customer Experience industry while working with enterprise-level clients. He is always keen on learning something new and applying it to both his personal and professional life. Expertise : Customer experience, Program management, Client relationship management, Team management, Strategy, Cross functional collaboration, Implementations, Programming Languages(Javascript, XML, HTML, and CSS)
Experience
Technical Program Manager, Professional Services
Jan 2024 — Present · Palo Alto, CA, US
Spearheaded the implementation of Conversational AI, AI Copilot and Enterprise AI search solutions for enterprise customers, contributing $1M Professional Services revenue.• Leveraged deep product and technology knowledge to streamline customer onboarding processes, reducing onboarding time by 30% and enhancing user adoption by 20%•The main point of contact for customers throughout the onboarding process, fostering strong relationships and ensuring a smooth and efficient implementation.
Education
Vellore Institute of Technology
Bachelor of Technology (B.Tech.), Computer Science
William & Mary – Raymond A. Mason School of Business
Master of Business Administration - MBA
William & Mary – Raymond A. Mason School of Business
Master of Business Administration - MBA, Business Analytics and Supply Chain
Skills
- Vehicles
- Sql
- C++
- Html
- Java
- Automotive
- Css
- Javascript
- Php
- Mysql
- Automotive Engineering
- Microsoft Excel
- C
- Programming
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