Hira L.

About Hira L.

Strategic Software Engineer with 10 years of experience architecting and implementing high-performance web applications across Insurance, Healthcare, and Research domains. I specialize in the Microsoft ecosystem, bridging the gap between robust backend logic (C#, ASP.NET Core, Web API) and modern, responsive frontends (React, Angular, Bootstrap).My expertise extends into Microsoft Dynamics CRM, where I design custom solutions to streamline business workflows and enhance data visibility. Throughout my career, I’ve transitioned seamlessly between Lead Developer, Database Administrator, and Sprint Manager, ensuring projects move from initial concept to production elevation with technical excellence.

Experience

1. Senior Software Engineer

   Tandem Diabetes Care

   Feb 2021 — Present · San Diego, US

   CRM Solution Development – Design, develop, and implement custom CRM solutions, including plugins, workflows, and integrations, to meet business requirements.System Customization & Configuration – Customize CRM modules, fields, entities, and processes to optimize user experience and business workflows.Integration Management – Develop and maintain integrations between the CRM system and third-party applications (e.g, ERP, marketing automation, reporting tools) using APIs, middleware, or ETL tools.Technical Leadership – Provide technical guidance, mentorship, and code reviews for junior developers while following best practices and coding standards.Performance Optimization – Analyze system performance, troubleshoot issues, and implement enhancements to improve system efficiency and user experience.Security & Compliance – Ensure the CRM system complies with security standards and regulations, managing user access, authentication, and data protection.Testing & Deployment – Develop test plans, conduct unit and system testing, and manage deployments using CI/CD pipelines or other deployment strategies.Continuous Improvement – Stay updated with CRM technologies, industry trends, and best practices to recommend improvements and innovation within the CRM environment.

Education

• The University of Akron

  Master of Science, Computer Science

  2011 — 2013

• SRM University (Sri Ramaswamy Memorial University)

  Bachelor of Technology, Computer Engineering