Harry Billington
Software Tools and Infrastructure Engineer @QinetiQ
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WORK HISTORY
Software Tools and Infrastructure Engineer @QinetiQ
Amesbury, GB
EDUCATION
Henley Business School
Digital Technology Solutions Specialist Apprenticeship (Lvl 7)
Salisbury 6th Form College
BTEC
ABOUT HARRY BILLINGTON
Proficient, knowledgable IT engineer with experience within the defence and education sector; providing support and managing requests and incidents to an ITIL Standard. A keen interest for process improvement, I look at multiple areas within the IT Support environment to identify key issues and improve services for the business.A certified MS365 Administrator holding ITIL v4F, I have a proven track record for strong customer service and professional support to customer deliverables. Strong experience with supporting network and hardware faults surrounding Cisco, Dell and HP technologies. Beginning to develop my career in infrastructure, I am continuously building my knowledge with Azure and VMWare.Focused on continuous improvement, I work on new ways to promote engagement and automation using systems such as Splunk and other ITSM tools to create reporting and dashboard functions to monitor faults and improve services.Experience with- Windows 7/Windows 10/Windows 11- Troubleshooting/logging- Active Directory - MS Azure- SCCM- Windows Server 20••••16- MS Office 365- Splunk- Nexthink- Milestone
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