Helen Keyzer

About Helen Keyzer

Proven Program, Project and Portfolio Management Leader with expertise in attracting, training and retaining talented staff including integration of staff from different companies resulting from mergers and acquisitions. Extensive experience leading and directing multiple projects and programs simultaneously across technology and business teams with a focus on end user change management, process implementation, and supplier management. Adept at developing and launching programs, reporting and governance processes. Project Management Professional, PMP and ITIL v3 Foundations credentialed with several years of project experience with increasing leadership responsibilities. Competencies include;*Budget development/management*Onsite Deployment Manager*Mergers & Acquisitions*Demand Management*Project Turnaround*Vendor Management*IT Liaison*Process Implementation*Colleague Engagement*Client Relationships*Resource Management*End User Change Management

Experience

1. Sr Manager, Portfolio Delivery Manager

   CVS Health

   Jul 2017 — Present

   As a Portfolio Delivery Manager I am responsible for helping scope major global strategic initiatives, and then guiding their end-to/end execution to ensure business driven results and transformative outcomes. Oversaw, executed and responsible for driving successful execution of CVS/Pharmacy’s most critical and complex IT initiatives and Pharmacy Benefits Management Programs. Oversaw and executed over $322M of project initiatives for Specialty and Government Services (MedD and Medicaid) portfolios. Supporting enterprise-wide goals to significantly improve IT project delivery in: execution, speed and effectiveness, driving a consistent approach, and understanding and support the unique business requirement of CVS/Pharmacy.Managing teams of Program Managers and Project Managers, and performing HR responsibilities such as hiring and performance management.

Education

• Western Illinois University

  Bachelor of Science, Education

  1985 — 1990

Skills

• Analysis
• Pmo
• Pmp
• Leadership
• Business Process
• Vendor Management
• Project Delivery
• Change Management
• Outsourcing
• Visio
• IT Strategy
• Program Management
• Disaster Recovery
• Project Portfolio Management
• Management
• Resource Management
• Software Project Management
• Itil
• Ms Project
• Governance
• Business Process Improvement
• Business Analysis
• Data Center
• Requirements Analysis
• Process Improvement
• IT Management
• Team Leadership
• Project Management
• Project Planning
• Software Documentation
• Sdlc
• Risk Management
• Business Intelligence