Harshit Kalra
Business Development Manager | Growth & Customer Success | Driving Client Retention, Expansion & Strategic Partnerships
- Role
- Assistant Manager- Customer Service- Payments at Love In Store
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Harshit Kalra
Experienced Customer Success & Financial Operations Professional with over 3 years in fintech and FMCG, managing high-value clients and ₹500Cr+ PAN India payouts. Known for delivering high accuracy, client satisfaction, and reduced TAT across MNC accounts like Britannia, Zydus, Parle, Kenvue(erstwhile J&J), etc.Skilled in SaaS implementation, Ariba, Dice, Bizom, and financial process optimization. Proven ability to streamline workflows, ensure TDS/GST compliance, and enhance cross-functional efficiency.Passionate about using technology and automation to improve client outcomes, reduce friction, and support business growth. Open to collaborating with innovative teams that value impact, ownership, and execution.
Experience
Assistant Manager- Customer Service- Payments
Jun 2024 — Present · Gurugram, IN
Education
Chhatrapati Shahu Ji Maharaj University
Bachelor of Commerce - BCom, Finance and Financial Management Services
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