Harshit Kalra

Business Development Manager | Growth & Customer Success | Driving Client Retention, Expansion & Strategic Partnerships

Role
Assistant Manager- Customer Service- Payments at Love In Store
Location
Bengaluru, KA, IN
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Harshit Kalra

Experienced Customer Success & Financial Operations Professional with over 3 years in fintech and FMCG, managing high-value clients and ₹500Cr+ PAN India payouts. Known for delivering high accuracy, client satisfaction, and reduced TAT across MNC accounts like Britannia, Zydus, Parle, Kenvue(erstwhile J&J), etc.Skilled in SaaS implementation, Ariba, Dice, Bizom, and financial process optimization. Proven ability to streamline workflows, ensure TDS/GST compliance, and enhance cross-functional efficiency.Passionate about using technology and automation to improve client outcomes, reduce friction, and support business growth. Open to collaborating with innovative teams that value impact, ownership, and execution.

Experience

  1. Assistant Manager- Customer Service- Payments

    Love In Store

    Jun 2024 — Present · Gurugram, IN

Education

  • Chhatrapati Shahu Ji Maharaj University

    Bachelor of Commerce - BCom, Finance and Financial Management Services

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Harshit Kalra — Assistant Manager- Customer Service- Payments at Love In Store in Bengaluru, KA, IN | Unifers