Heather Janas
Delivery Manager | Certified Scrum Master | Certified Scrum Product Owner | Agile Transformations
- Role
- Product Owner at CoverMyMeds
- Location
- Buffalo, NY, US
- LinkedIn followers
- 500 followers
About Heather Janas
Certified Scrum Master, Agile practitioner, and operations partner with experience creating and managing Agile delivery teams. Servant leader with proven communication skills with both customer and internal stakeholders. Experienced in managing end-to-end delivery of software solutions and ensuring those solutions are effectively implemented and deliver ongoing value.
Experience
Product Owner
Aug 2025 — Present
Led end-to-end delivery of complex, custom client solutions, managing timelines, resources, and deliverables.• Implemented and facilitated Agile and Scrum practices, adding them to daily team routines.• Analyzed and reported sprint and project data.• Worked with project stakeholders, including product, development, support, sales, and operations teams, to deliver projects on time and with value. • Collaborated with the development team to ensure that processes, metrics, and procedures were efficient and obtainable.•Resolve team and work issues swiftly, adapting project plans to align with changing client needs and priorities.• Collaborated with the Chief Operating Officer to bring organization and efficiency to business operations, improving transparency and delivery time.
Education
North Carolina State University
Master of Arts - MA, English Language and Literature/Letters
University of North Carolina Wilmington
Bachelor of Fine Arts - BFA, Creative Writing
University of North Carolina Wilmington
Bachelor's degree, English Language and Literature/Letters
University of North Carolina Wilmington
Bachelor of Arts - BA, English Language and Literature, General
Skills
- Outlook
- Software Documentation
- Release Notes
- Event Planning
- Html
- Sharepoint Administration
- Technical Documentation
- Adobe Acrobat
- English Literature
- Creative Writing
- Hands-on Training
- Single Sourcing
- Powerpoint
- Microsoft Excel
- Microsoft Office
- User Experience Design
- Content Development
- Madcap Flare
- Manuals
- Mobile Documentation
- Online Help Development
- Salesforce.com
- Process Improvement
- Public Speaking
- Management
- Editing
- Adobe Creative Suite
- Subversion
- Customer Service
- Quality Assurance
- Css
- Technical Writing
- Spanish
- Leadership
- Microsoft Word
- End User Documentation
- Team Leadership
- Guides
- Content Strategy
- Technical Communication
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